WILLEY & CO. Mission Statement

“We strive to ensure every client we service will be satisfied enough to be a repeat customer and a source of excellent word of mouth advertisement. We will do this by providing pricing that is competitive, aim to lead the industry in performance in all areas, and treat every task as if it were our own.”

MIKE WILLEY, Owner and General Manager


Expectations

What You Can Expect as a Customer of Willey & Co

Our rapid and accurate completion of the paperwork and permitting process allows our customers to begin building their home, move into their home, and/or not being without service. WILLEY & CO leads the pack in the completion of field work and superior communication.

All WILLEY & CO jobs are visited many more times than just during the installation. We visit several times before and after to ensure we plan the installation perfectly and also prevent any problems.

Most of WILLEY & CO’s septic installations, well drilling, and irrigations installations can be expected to be done in one day to prevent delays and disruptions due to on-site traffic, and to ensure accessibility to all other subcontractors.

WILLEY & CO believes it is very important to return all calls within the same day, or the next morning if the call came in late. We know our clients concerns are very important. We also aim to get hard bids out within one business day to allow our clients the ability to move forward with their budgets.

It’s very important to WILLEY & CO that our clients questions and concerns are fully answered! We have provided this detailed website loaded with answers. We constantly provide information on Facebook. We also go above and beyond to meet our clients on site, answer their phone calls, or just meet in the office.

Willey & Co Septic System Installations

WILLEY & CO does not tow the line with other installers when it comes to providing advice on types of systems.  We do not just assume because an owner has septic paperwork that they have the best solution. Having septic paperwork just means you have one professional’s opinion of what your property should have. In many cases we have found alternatives that have saved owners thousands of dollars and utilized septic systems that have worked just as good if not better and even looked better. WILLEY & CO operates differently. We operate as if we were the client. If we were the client, we would want to know all available options.

Delaware is a very environmentally sensitive area. Regulations are becoming more strict and expensive every year. WILLEY & CO fights hard to balance these regulations with common sense. DNREC is charged with enforcing these regulations. WILLEY & CO works with DNREC to make sure our clients get treated with fairness, common sense, and promptness while protecting Delaware’s environment.

Willey & Co Well Drilling

Well drilling is a messy business. We try hard to clean up as much as possible but at the completion of a well there is a lot of mud. Please be prepared for some minor clean up/landscaping after the mud has dried.

Delaware does NOT require water test after a well is drilled. Please make arrangements to have your water tested. We do offer that service for an additional fee if you desire.

IMPORTANT– WILLEY & CO does not generally push people to deeper wells. Water quality is incredibly hard to predict. When we are drilling a well, we are pumping 100’s of gallons of freshwater into the ground. The soils reveal very little about water QUALITY. I hear people tell me often, other drillers tell them they need to go hundreds of feet deep to get “good” water. SOMETIMES in SOME areas this may be true but, keep in mind that the driller gets paid by the foot regardless of water quality. It is about the same price to put a water treatment system on a shallow well and have guaranteed good water as compared to a deep well with no guarantee.  I have heard of many cases where people have had deep wells drilled and still have bad water.

Willey & Co Irrigation Installation

In keeping with our standard of incredible quality, Willey & Co irrigation systems include Hunter and Rain Bird’s top of the line parts. We want our irrigation installations to be the most reliable and dependable in the area.

Willey & Co prides itself on being transparent.  We make sure our clients know exactly what to expect and all their questions are answered.

Willey & Co will install your irrigation system, well, and pumping system in just over a day. This is a tremendous benefit in that we aren’t obstructing your property and/or roads any longer than needed. We do have several vehicles/equipment that need to come to your property. Be prepared for a lot of traffic during the installation.

Willey & Co now offers plow in irrigation services. This means we can install a irrigation system without hardly being noticed. We aim to minimize damage to existing turf as much as possible.